JUN 20, 2019
Join us for a fun and frank discussion about keeping clients happy with special guest Ed Earl. Ed is the principal of Priority 1 Projects, an Owners Representative and Construction Project Management firm based in San Diego, California.
Ed has 30 years of construction experience and an MBA from Stanford University. He has represented owners on a wide variety of construction projects from a 27,000 sf estate home to a safari camp rebuild in Africa. He promotes an approach to construction project management he terms “collaborative construction” which is based on open communication, trust and shared objectives. We’ll be discussing the 3 keys to a successful customer relationship:
- Understanding the homeowner’s perspective
- Effective communication
- Managing client expectations