Learn more about the Technical Support Specialist Position.
Job Category: Technology Support and
Customer Service
Division: Software and Technology Services
Class: Full-time, Permanent
UDA Technologies is seeking full-time Technical Support Specialists in the Auburn office. Successful candidates will work closely with software development and sales staff to analyze, test, and troubleshoot software issues as part of a fast-paced, dynamic Technology Services team. Support Specialists will work directly with customers by phone and email to resolve issues in a timely, friendly, and professional manner. Support Specialists will also lead online demonstrations and conference calls.
Ideal candidates will have a software engineering, computer science, or related degree, plus working knowledge in database development, Visual Studio.NET, VBA, T-SQL or Microsoft SQL Server 2000, GUI development, configuration management, network protocols, and XML (preferred but not required). These are full-time, long-term positions. Positions are highly competitive and candidates are encouraged to apply as soon as possible. Applications for full-time positions are accepted as early as one year before graduation.
Ideal candidates will also excel at problem solving, enjoy working with new technology and computers, have excellent people skills, and be able to react quickly to solve issues. Ideal candidates will also have strong verbal and written communication skills, be self-motivated, have a mature and outgoing personality, and be proficient in Microsoft Office and/or QuickBooks.
Benefits include excellent salary, 401K, profit-sharing, BlueCross BlueShield health and dental coverage, vacation, holidays and sick leave, discounted health club membership, opportunities for career advancement, and friendly office environment.
Starting salary from $55,000 - $65,000 per year, plus benefits and bonuses
Rank and salary will be commensurate with experience and qualifications.
Benefits include excellent salary, 401K, profit-sharing, BlueCross BlueShield health and dental coverage, vacation, holidays and sick leave, discounted health club membership, opportunities for career advancement, and friendly office environment.
UDA Technologies is one of the fastest growing providers of construction project management software in the United States, Canada, United Kingdom, Central & South America, Australia, and 75 countries worldwide with double digit, industry leading revenue growth. Designed for growing construction firms, UDA construction software manages over 80 billion dollars of construction everyday.
UDA Technologies was founded on a desire to revolutionize the construction world by bringing millions of users together with a single purpose: to create a construction project management platform that empowers professionals to build a better world by harnessing technology to lower the cost of construction. In order to achieve this purpose, we operate on a handful of core beliefs. We believe in an open network which opens channels of communication and removes barriers. We believe that software is empowering. We believe in leveling the playing field. We believe in dreaming big. Our goal is your success and we believe our products will help grow construction firms around the world.
UDA Technologies is dedicated to providing sustainable project management solutions for our clients engineered to help maximize efficiency and minimize environmental impact - all while growing their businesses.
UDA Technologies, Inc.
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