Pursuing a Career in Software?

Learn more about the Quality Assurance Specialist position.

Quality Assurance Specialist

Job Category: Product Development
Division: Software and Technology Services
Class: Full-time, Permanent

UDA Technologies is seeking individuals for Quality Assurance positions in the Auburn office. Selected individuals will work closely with the development team, presales, support, and marketing staff in order to assure that the product is running smoothly from all angles and stages. A strong attention to detail and desire to become in expert in all areas of the software is a must.

Ideal candidates will have a bachelor's degree, exhibit meticulous and thoughtful decision-making, have a mature and outgoing personality, excellent verbal and written communication skills, working knowledge in a variety of Office Suites(Microsoft Office, GoogleDrive, etc..), and experience with both Mac and Windows operating systems. These are full-time, long-term positions. Positions are highly competitive and candidates are encouraged to apply as soon as possible. Applications for full-time positions are accepted as early as one year before graduation.

Benefits include excellent salary, 401K, profit-sharing, BlueCross BlueShield health and dental coverage, vacation, holidays and sick leave, discounted health club membership, opportunities for career advancement, and friendly office environment.

Responsibilities:

  • Work closely with team leadership and software developers
  • Master products and services offered by UDA Technologies
  • Maintain consistency and integrity of product performance
  • Collaborate with customer support to quickly identify and address client-impacting situations
  • Provide feedback to team on software improvements
  • Host internal audits to ensure functionality of all branches of software
  • Maintain a customer focus and suggest improvements based on first-hand experience with the software
  • Use ticket tracking systems such as HubSpot and Asana to communicate progress between software engineers and customer service

Requirements:

  • Bachelor’s degree or local equivalent in medicine, science, technology or equivalent degree and years of experience.
  • Strong attention to detail and meticulousness
  • Great attitude and eagerness to provide quality
  • Must be self-motivated, willing to learn and adapt to new situations, and focused on customer needs
  • Strong written and verbal communication skills