Houston Remodeling

Challenge

Verve Electric used three spreadsheets, each an independent silo of information, to manage clients, estimates, and invoices alongside a basic online calendar to share project information when away from the office. Finding a client, their associated projects and files, and then communicating detailed information from office to jobsite was difficult, time-consuming, and limited.

Solution

The unified database provided by ConstructionSuite enables Verve Electric to quickly search across their projects. They can now easily find estimates and invoices for any given client, improving their processing speed and streamlining their workflow for both new jobs and numerous repeat customers. Integration with ConstructionOnline’s powerful Mobile App made it possible for Nathan to easily view the same centralized data set in the field, making it possible to open a project’s estimate and files away from the office.

Florida Builder Hits Home Run

Tim Lassiter has used ConstructionOffice Professional XT to manage his Houston remodeling firm since 1999. Tim credits a large part of his firms success to ConstructionOffice. "Since we began using ConstructionOffice 5 years ago, our revenue has doubled," Tim says.

Tim Lassiter believes that any ambitious remodeling firm should consider ConstructionOffice as a central tool for success. "If a remodeling firm wants to dramatically increase revenue, I recommend ConstructionOffice," Tim says.

Tim is president and founder of Houston Remodeling, a prospering firm that serves Houston and the surrounding areas. The nine-year-old remodeling firm completes about 30 projects a year with annual revenue at 1.1 million and climbing.

"Since we began using ConstructionOffice five years ago, our revenue has doubled," says Tim. "If we didn't have ConstructionOffice, we wouldn't be where we are now."

Recently, his success extended beyond Houston - right to the cover of Professional Remodeler magazine. Tim's picture dons the cover of the July 2005 issue, and he was also interviewed for an article entitled "The Production Machine: Top tips for keeping clients, subs, suppliers and employees on schedule."

The article details six ways remodeling professionals can work efficiently, and for the fifth tip, "Automate your office with the right software", Tim asserts that the advanced functionality of ConstructionOffice has played a major role in streamlining his project management.

Tim, a Master Carpenter with 24 years of experience, started Houston Remodeling in 1995. In 1999 he chose ConstructionOffice for its complete toolset and user-friendliness. "The interface is very intuitive and the new estimating applications are feature packed. The look and feel combined with ease of use allows us to complete estimates much faster than before."

Five years later, Houston Remodeling still uses ConstructionOffice to manage his business. "I've upgraded every year because ConstructionOffice keeps getting better," Tim says. He describes UDA Technologies as a company "that pursues perfection," akin to his own Houston Remodeling. Tim adds, "UDA works with customers and listens to their needs. A lot of the new features in the latest version are my suggestions." ConstructionOffice with QuickBooks Integration has played a key role in Tim's success.

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With detailed, accessible information about losses and gains, Tim is able to continually improve estimating accuracy and cash flow.

Tim's cash flow control allows him to provide a better value for his clients. "I go over the entire UDA estimate with the customer, including my profit margin, so they know exactly where their money is going. Our customers are confident that Houston Remodeling will do the job for a reasonable and fair price." Tim can create a complete estimate for a typical $150,000 job in about 2 hours using the UDA estimating frameworks for remodeling. For smaller jobs, Tim can create the estimate on the job site while discussing the project with the customer. "The customer can see right away how a material change will affect the cost of the project," Tim says. "It's just the best system out there."

The professional and complete estimates win customers for life. Customers Sandie and Ken Cowan describe Houston Remodeling as a "company that exemplifies honesty, professionalism, and great workmanship, all in one package." Tim credits the Cowan's satisfaction to his ConstructionOffice system and his commitment to customer service.

About 90% of jobs for Houston Remodeling are referrals or repeat customers. "Customers will call and say, ‘I hear you explain all the costs, and that you get the job done on time and on budget. I want you to do a job for me,'" Tim says. "Our business comes knocking at our door. I count that as success."


Project Photos

Exceptional Work. Superior Results.

Professionalism and quality are both incredibly important for TriVista USA to do exceptional work with superior results. Michael explains, "Communication is 90% non-verbal, and if you show up with a level of service that starts at a high level, and that level remains consistent as you dive into the job - if the specs look good and contract is well-presented - if everything looks good and is tight and neat - then everything, including your company, looks professional because it is. Obviously, it begins and ends with you doing what you say you're going to do, but ConstructionSuite helps people do that and get stuff to clients on time, stay on budget, and that's the beginning and end to me."

sauri4_300x300A few of TriVista USA's current jobs get Michael really excited, especially one extremely unique home in the D.C. area. "We're working on some very cool things right now - specifically this amazing home that is set into the side of an extremely steep hill. So steep in fact, that a parking deck had to be built to give the family parking access from the street. From this parking deck, there is an architecturally beautiful bridge they walk across to get into the house but the space beneath the bridge and parking area has gone completely unused so far," said Michael. He continued, "TriVista is recreating this area to make a gorgeous flagstone patio and the family will finally start enjoying this amazing space."

Excitement, passion, and love for what you do is extremely important, especially when you have the hectic schedule that Michael Sauri has. His passion truly shines every day when he has the chance to develop creative solutions. He says "I love the design part of what I get to do - the first few meetings are always the best. I meet with my clients and they've got something in their home that just isn't working for them. I have the privilege to come in and transform that space, usually with a solution they never thought possible."

Another thing that keeps Michael excited and challenged is the fact that everything TriVista works on is custom made. "It's easy to just do something you did in a previous project because you know it works, but we don't do that. Everything we do is custom made and by making yourself come about something with a brand new approach each time, it ensures that your end results will be even better," said Michael. The end results are extremely important to Michael, as he explains "in my industry, I am constantly building things that outlive me - every single day. I am very aware of that in everything I'm doing, because in ten years, I may not be here, but my work still is, and honestly, I don't want that to suck."

It may be that mindset that contributes to TriVista USA's exceptional work which continues to earn notice. Michael was just recently selected to be the Green Building Technology and Strategies on-camera spokesperson for the online component of Remodeling Magazine, Remodeling TV. He is featured on Remodeling TV to discuss the ins and outs of Green Building. TriVista USA was also recently selected to be featured on BobVila.com for their recent work on a home in Washington, D.C.

While these adventures just add to Michael's busy schedule, he's extremely excited to be a part of it. He said, "What I hope comes from these opportunities with Remodeling TV and Bob Vila is that I'm going to help other business owners who are in similar situations by giving them insight into what's been working for us. Hopefully those who see my ideas will reach out to me, either by giving me constructive criticism or just telling me their different opinions. That alone will help TriVista USA and myself grow and improve because really, bouncing ideas off of each other is going to make us better and also the industry as a whole."

Media attention isn't the only attention that TriVista USA has been receiving. The solid results they've produced have resulted in the 2009 Arlington County's Green Home Choice Award as well as multiple National Association of the Remodeling Industry's Contractor of the Year (COTY) Awards. TriVista USA was recognized in 2008 with COTY Awards for their work on a commercial interior at the Robert Shields Interiors office space, and for an entire house renovation for a home in Silver Spring, Maryland. Additionally, they were awarded COTY Awards in 2007 for their commercial interior work in the Washington D.C. restaurant, D'Acqua, and for their residential exterior renovation of a home in McLean, Virginia.

Location Website Industry Years in Business
Houston, TX USA www.houstonremodeling.com Remodeling 19

 

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UDA Technologies is one of the fastest growing providers of construction project management software in the United States, Canada, Central & South America, Australia, and 75 countries worldwide with double digit, industry leading revenue growth. Designed for growing construction firms, UDA construction software manages over 70 billion dollars of construction annually.

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